-
Engaging and aligning with
families, including angry and resistant parents
-
Conducting quality
supervised visits
-
Conducting successful family
functional assessments and motivational interviewing
-
Connecting assessment to
case planning: How to create meaningful individualized
Family Service Plans
-
Safe care in the context of
difficult frontline work and a dynamic workplace
-
Approaching termination:
When should I close a case?
-
How to establish and
maintain a culture of service
-
Practicing from a strengths
perspective
-
Identifying quality
community resources and how to follow up on referrals
-
Practicing with cultural
competence
-
Understanding child
development: Ages and Stages (can also talk about
trauma’s impact on child development)
-
Effective communication
skills for workers and the families with whom we work
-
Managing conflict in the
workplace and with families: How do I de-escalate an
angry caregiver or colleague?
-
Crisis management in
practice
-
Understanding the impact of
grief and trauma on family functioning
-
How to talk with families
about difficult and uncomfortable topics: What do I do
with the elephant in the room?
-
When DCS workers’ values and
the families’ values conflict
-
Child maltreatment
detection: Signs and symptoms
-
Family violence and its
impact on family functioning
-
Parental substance abuse and
its impact on family functioning
-
Parental mental health and
its impact on family functioning
-
Teen dating violence
prevention
